Videotron Canada Customer Service
Videotron Canada is a Canadian telecommunications company. If you want to contact Videotron Canada customer service department? There are different ways to contact Videotron customer support department. You can reach out Videotron via phone, email, live chat, contact form and social media.
Here you can find Videotron Canada Customer Service Phone number, Head Office Address, How to Contact Videotron via Email, Business Hours and more information.
Videotron Canada Phone Number: 1 877 512-0911 or 611
If you want to get in touch with Videotron Customer Care Support. you can dial the following phone numbers as per your requirement. You can contact them via Videotron toll free number and other useful number. Use below contact numbers of Videotron if you have any issue or problem with their services like a plan issue questions, payment issue and more.
Customer Service Number for Videotron Mobile:
611
Videotron Canada Customer Service Number: 1 877 512-0911 or 611
If you want to any problem or questions regarding Videotron Service or Products and you want solve your problem or issue to contact on this number for Customer Care Support.
Videotron Helix Customer Service Phone number
If you have any problem or issue regarding Videotron service or product to get help to contact on this hotline support number
1 866 380-2966.
How to get in touch with Videotron Canada customer service?
To get in touch with Videotron Canada's customer service, you can try the following options:
Phone: You can call their customer service hotline at 1-877-512-0911. The hotline is available 24/7.
Live Chat: You can also chat with a customer service representative on Videotron's website. Go to their "Contact Us" page and click on the "Live Chat" option.
Social Media: You can reach out to Videotron's customer service team on social media platforms such as Twitter or Facebook.
Email: You can send an email to Videotron's customer service team at the following address: service@videotron.com.
In-Person: If you prefer to speak with someone in person, you can visit a Videotron store near you. You can find the closest store using their store locator on their website.
Videotron Canada Head Office Contact Number
Videotron Canada Calgary Head office Address:
612 rue Saint-Jacques, Montréal, QC H3C 4M8, Canada
Phone:
514-380-7238
Videotron Canada Customer Service Hours
Monday to Friday: 9:00 am to 7:00 pm
Saturday and Sunday : 10:00 am to 6:00 pm
Videotron Leadership Team
Jean-François Pruneau: President and Chief Executive Officer
Bertrand Hébert: Senior Vice-President and Chief Marketing Officer
Jean Novak: President Videotron Business
MARIE-HÉLÈNE PELLETIER: Vice-President, Human Resources and Chief of Business Model Evolution
Pierre Bonin: Chief Information Officer
Sylvain Brosseau: Senior Vice-President, Operations, Customer Service
Philippe Cloutier: Senior Vice-President and CFO
Mohamed Drif: Senior Vice-President and Chief Technology Officer
Élodie Girardin-Lajoie: Vice-President, Corporate Affairs
Different ways to Contact Videotron
Videotron customer service Email
Videotron Canada provide email support. If you have any questions or problems to contact on this email
support@videotron.com.
How to lodge a complaint in Videotron Canada?
If you have any issue or problem with your service or product and you want to lodge a complaint to visit on this
webpage or calling on this number
514 380-7000 / 1 800 561-4248.
Videotron Canada Corporate Mailing Address
612 rue Saint-Jacques, Montréal, QC H3C 4M8, Canada
How To Chat With Videotron?
Videotron Social Media
For small issue for the service to contact Social Media
About Videotron Canada
Vidéotron is a Canadian telecommunications that provide services related cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Videotron Canada Faqs
Here are some frequently asked questions about Videotron Canada's customer service:
Q. How can I contact Videotron Canada's customer service?
A. You can contact Videotron Canada's customer service by phone at 1-877-380-2611, through their online chat service, or by visiting one of their stores.
Q. What are the customer service hours for Videotron Canada?
A. Videotron Canada's customer service is available 24/7.
Q. How can I pay my Videotron Canada bill?
A. You can pay your Videotron Canada bill online through their website, through their mobile app, by phone, by mail, or by visiting one of their stores.
Q. How can I reset my Videotron Canada password?
A. You can reset your Videotron Canada password online by clicking the "Forgot Password" link on their website or mobile app.
Q. How can I check my Videotron Canada account balance?
A. You can check your Videotron Canada account balance online through their website or mobile app, by phone, or by visiting one of their stores.
Q. How can I cancel my Videotron Canada service?
A. You can cancel your Videotron Canada service by phone or by visiting one of their stores. However, there may be cancellation fees and you may need to return any equipment that you have rented from them.
Q. How can I upgrade my Videotron Canada service?
A. You can upgrade your Videotron Canada service by phone, online through their website or mobile app, or by visiting one of their stores.
Q. How can I troubleshoot my Videotron Canada services?
A. You can troubleshoot your Videotron Canada services by checking their online support page or by contacting their customer service for assistance. They may ask you to reset your equipment, check your cables and connections, or perform other troubleshooting steps.
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