Aeroplan Canada Customer Service Support

To contact Aeroplan Canada customer service, you can use one of the following methods:

Phone: You can call Aeroplan Canada customer service at 1-800-361-5373 (within North America) or 514-395-0300 (outside of North America) from Monday to Sunday, between 7 am to 12 am Eastern Time.

Email: You can send an email to Aeroplan Canada customer service by filling out the online contact form on their website. Go to www.aeroplan.com/contact-us/ and choose the "Email" option.

Chat: You can chat with a customer service representative by going to the Aeroplan Canada website and clicking on the "Chat" button in the bottom right-hand corner of the screen.

Social Media: You can also reach out to Aeroplan Canada customer service through social media platforms like Twitter or Facebook.

Aeroplan Canada Live Chat Support

Aeroplan Canada offers live chat support for their customers. To access the live chat feature, follow these steps:

  • Go to the Aeroplan Canada website at www.aeroplan.com.
  • Click on the "Contact Us" link at the bottom of the page.
  • On the Contact Us page, select the "Chat" option.
  • You will be prompted to enter your name and email address, and to select a topic for your chat.
  • Click on the "Start Chat" button to begin the chat session with a customer service representative.

The live chat support is available from Monday to Sunday, between 7 am to 12 am Eastern Time. During the chat session, you can ask questions, get assistance with your account, or resolve any issues you may be experiencing.

Aeroplan Canada headquarters support

The headquarters of Aeroplan Canada is located in Montreal, Quebec. If you need to contact Aeroplan Canada's headquarters for any reason, you can use the following information:

Address:
Aeroplan Canada Inc.
Air Canada Centre
7373 Côte Vertu West
Saint-Laurent, Quebec
H4Y 1H4
Canada

Phone:  514-205-7850

Email: You can send an email to Aeroplan Canada's headquarters by using the online contact form on their website. Go to www.aeroplan.com/contact-us/ and choose the "Email" option.

Please note that contacting Aeroplan Canada's headquarters may not be necessary for most customer service inquiries or issues. It's usually best to first try contacting Aeroplan Canada's customer service team through the methods outlined in my previous answer.

Aeroplan Canada Phone Support


Yes, Aeroplan Canada offers phone support to its customers. To reach Aeroplan Canada's phone support, you can use the following numbers:

Within North America: 1-800-361-5373

Outside North America: 514-395-0300

The phone lines are open from Monday to Sunday, between 7 am to 12 am Eastern Time. When you call, you will be prompted to select from a menu of options to connect with the appropriate department based on your inquiry. You can ask questions, get assistance with your account, or resolve any issues you may be experiencing.

It's worth noting that wait times may vary depending on the volume of calls and the time of day. If you prefer, you can also try reaching out to Aeroplan Canada's customer service team through other methods, such as email or live chat, which are also available on their website.

Aeroplan Canada Social Media Support

Aeroplan Canada provides customer support through social media channels such as Facebook and Twitter. To get in touch with Aeroplan Canada via social media, you can use the following links:

Facebook: www.facebook.com/aeroplan

Twitter: www.twitter.com/aeroplan

Instagram: www.instagram.com/aeroplan

When you reach out to Aeroplan Canada through social media, be sure to include as much detail as possible about your inquiry or issue. A customer service representative will typically respond to your message within a few hours, but response times may vary depending on the volume of inquiries they receive. Social media can be a convenient way to contact Aeroplan Canada if you prefer to use these channels.

About Aeroplan Canada

Aeroplan is a Canadian loyalty program owned by Aimia Inc. that allows members to earn points for purchases made through participating partners, which can be redeemed for a variety of rewards such as flights, hotel stays, car rentals, merchandise, and more.

Originally launched in 1984 as Air Canada's frequent flyer program, Aeroplan was spun off as a separate company in 2002 and became an independent loyalty program. In 2019, Air Canada announced that it would acquire Aeroplan from Aimia, and the acquisition was completed in January 2020.

Under the new ownership, Aeroplan has continued to expand its partnerships and offerings, including allowing members to earn and redeem points on flights with Air Canada and its partner airlines, as well as on purchases made with various retail and travel partners. The program also offers elite status tiers with additional benefits and perks for frequent travelers.

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